Tata Tiscon

New realities for the future

Some spring cleaning lead to this post. Yes. Out stumbled an old Nokia E 61i. It was a prized possession a few years ago. It was in colour and had a fantastic QWERTY keyboard. Those were the pre-iPhone days. There were no apps nor was there Whatsapp. Life was good! Frankly, the dead device rekindled memories of a rather lively time!

This prompted a wonder about our commentary in the future of the times that we live in now. How will the future look like? I didn’t have to go far for pointers.

For Robert Scoble & Shel Isreal are at it again.  A book is in the works. Their earlier books had held my attention and I was rather taken by their commentary. Naked Conversations especially was of great interest. Remember, this was 2006!

In a series of blogposts, Shel Israel has been publishing excerpts from the book that is in the works. The book is called ‘Beyond Mobile : Life after smartphones’

It is a startling picture of the future. Of what it will be without smartphones. They write “It will become less important to life and business and we will start using it less and less. We see a future for it similar to the landline phone of yore. Someday a decade more into the future, you will wonder why you need the device and be locked into a carrier contract for something you don’t really much use anymore”

This is tough to imagine. Sitting where we are, where the growth and dominance of mobile phones and how they have become an extended arm of sorts to our lives is daily lore. But given the early signs, this clearly is possible.

“In fact, it is moving more and more faster : more and more is happening and fewer and fewer things will not be affected”. They speak of four engines that will drive this.

a. Mixed Reality : ‘What is now VR and AR will converge into one technology, MR…By 2025 MR glasses will replace todays smartphone”

b. Digital Genies :  A new term coined by these folks to describe devices and software that use AI.

c. Autonomous Cars

d. Robots

These are in their early stages now, used by gamers and the like. There is a line in the post that caught my attention like none else. “The products that start revolutions aren’t the ones that finish them”

The earliest versions of each of these technologies are well in place. Used by gamers and other niche players. Mainstream product based application and use is a good distance away, from what the authors imagine. Yet, possibilities of what can get built ON TOP OF these baby steps is astounding. To say the least!

They proceed to talk of how the young will lead a cultural chasm of sorts. The millennials and their coming of age is but a predictable road. I sincerely hope they will go beyond this popular commentary. The idea that a classificiation based on ‘age’ alone has validity that goes the full distance is beyond real. ’Millenials’ to me is not as much age, as much as it is a ‘state of mind’. By the way, the authors have coined a new demographic called ‘minecrafters’ who follow the ‘millenials’.  I have a few of those folks in the family too!

A world where the collective imagination of every generation that walks and survives is important for our future. Not just the young by age!

I hope the authors will explore other areas. Like how the leapfrogging of technology platforms in developing economies will cause even wider chasms in society. Or for that matter, how the ever widening gulf between between aspirations and opportunities can wreck our collective future. Perhaps, how the circular economy will be of greater relevance given the finite supply of rare earth. All of these affect mobile phones and will have a bearing on the post mobile scenario as well.

Even as we await the book, these are times for us to pause and ponder on the dynamics of our lives and their interplay with technology. A future without the ubiquitous mobile phone seems round the corner. While it provides for great progress it also sets amidst us a degree of imbalance. How much more will we have to bend at the altar of invasive technology driven lives, what all components of our lives will it touch, time will tell.

All this translates to new ways of doing business as well. That it will change is sure. To what degree, however, remains a question reserved for the rookie swimmer at the deep end of the pool. Gasping for fresh air every time he comes to the surface.

Perhaps the deepest of our troubles lie in being able to navigate some of the legacy systems and mental models that we have inherited AND fly the plane in new directions.  Often times, a mere imagination of the scale of required change causes organisations and leaders to freeze where they are.

Experiments may fail, can cause much derision and not take off as envisaged. Yet, it is important to place bets, take calls and move on.  Bets that seem rather outlandish in the current context may well be what pays off in the long run.

There are several organisations that are placing big bets and making smart moves. One such that I saw and experienced first hand is TATA Tiscon. TATA Tiscon is in the business of making steel rebars. A few months ago, I was exposed to some new thinking thats on at TATA Tiscon’s marketing team.  What caught my eye was the  investment that company was making, in helping customers make informed choices about buying rebars. Retail stores fully equipped with Virtual Reality based technologies to help consumers imagine the quality of construction and choose between the various rebars was a pleasant surprise.

VR TATA Tiscon Exp

I am not privy to  its impact on sales /  purchase decision / brand mindshare owing to this technology.  What warmed the cockles was the fact that the organisation is bold enough to experiment. Especially so, given the category and the general assumption that  immediate customers may not be the ones articulating the need for such a technology.

There are several organisations that that are making this move. Most of it is a bit of a struggle and wonder.  Making these moves is a bit of walking in the dark.  But it is important to keep moving and leverage its effects over time. The value of such experiments is more in the lessons they teach than in the immediate numbers they bring.  This is hustling. The opposite of this hustling is to stay still. That stasis is death.

People like Shel Isreal and Robert Scoble can get on the roof top and holler about things that they see. It requires gumption and an energy to start thinking and acting on these as individuals and communities. We all need to do so. We have never been limited by technologies but only by our imagination.

There is a different effect of not imagining with courage and hustling. You know what that is. The Nokia device reminds me of that.

Disclaimer : The TATA Tiscon experience was part of a blogger program put together by Blogadda.com. A different blogpost had resulted then  

Home

I sit in the same corner table, looking through the glass of Heathrow. Staring in smug contentment as aircrafts land and take off. People going and coming home with a sort of wistful energy that a wasp with a loud buzz would convey.

Two empty cups sit in the table in front of me. One I had nursed and the other, she had held. The coffee is gone but the conversations remain. She is gone too. The ruffled fabric of the cushion on the chair, the only other trace she has left behind. ‘So, how many days have you been away from home?’, she had asked a while ago. Her first question. I am still at the first question.

‘Two weeks’, I had said.

‘I mean HOME’. She had emphasised. With an emphasis that a stern teacher would reserve for the slowest student.

She wasn’t talking of where I lived now. She was talking of where we had lived earlier. Where we went to school together.

With the careless ease of slipping into the favourite shirt that got tucked beneath several layers or new purchases, we had dived in. Deep conversation abounded leaving me with abundant joy to think and talk of the easy times when innocence was still our skin. Now, she is gone. Her flight was on time and mine has ‘delay’ written in the air. The empty cups are on the table and the conversation runs in my mind.

So what is home? I ask myself. Still with the first question she popped. My mind darts in many directions. I watch one aircraft take off and my mind follows my eye.

It is but natural to think of HOME as a physical structure. The one that gets built with steel rods, bricks, mortar and paint. From time immemorial the need for people to add structure and territory to safety has existed. The cave men sought out caves for psychological safety as much for physical sanctuary. Over generations, the building of a home has morphed into a ‘life purpose’! It still is, for large parts of India.

I remember what it took to build our home. My dad ran to the architect and then made a dash to the bank. He worked insane long hard hours, to get the structure up. Mom kept the family together while he was at it. Me and my brother watched from the sidelines sometimes lifting a pipe or moving a brick. It was the quintessential man on the moon moment for him when he did build it. We called it HOME. He thought we would live in it forever. But it turned out quite otherwise.

As our age of making our own living arrived so did jobs. We nurtured new dreams of living under bright lights and bustle that big metros invitingly held out. Upon their urging me and my brother flew the nest while dad and mom stayed on. Since then, we have made homes our of mere houses and raised our families in different cities but we can say for sure, that we can never ‘outgrow’ the HOME that dad built. We were, and we are, wedded to the place mentally.

But now, our dear HOME that dad built will tell a curious visitor the tale of poverty of residents and the plentiful silence its privy to. The occasional hosting of the grandchildren, giving the arc of effort in its construction some angular (and only) redemption. But perhaps the building isn’t privy to how often I visit it. To take the memory route to get there, just takes a closing of the eye. Sometimes, that isn’t required either, when you could reach there with wide open eyes and easy ears.

My memories of HOME come alive when I recall conversations. Some hard fights, tender moments, the spanking that we got when we lied, the company of good books, lazy gawking and good coffee. Of course, good coffee! Memories bring the HOME alive. A sanctuary of care and love whose walls come coated with familiarity and ease. Where even the pillars seem to understand us well and the floors take to the careless toss of a well-worn shirt with a muted grin.

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Memories sparkle and rush out like pieces of iron sighting a big magnet. If a home is this accessible, is it a building in a particular place or is it an ‘idea’? To a migrant like me, memories of the place are as sacred as the place in itself. Long after the people moved on and the blue sky turned gray, the twinkle in HOME’s night sky comes from the glow memory offers.

Somedays, sitting in the new home, a memory begets sighs. A longing for what it was and how it would be to go back there. The famous lines from Garden State that my good friend Manu put into my head several years ago come alive

“You’ll see one day when you move out it just sort of happens one day and it’s gone.

You feel like you can never get it back. It’s like you feel homesick for a place that doesn’t even exist. Maybe it’s like this rite of passage, you know.

You won’t ever have this feeling again until you create a new idea of home for yourself, you know, for your kids, for the family you start, it’s like a cycle or something.

I don’t know, but I miss the idea of it, you know. Maybe that’s all family really is. A group of people that miss the same imaginary place”.

HOME gives us renewal. But home can also dull us into inaction. With its familiarity and comfort. It does a few things to us. It makes us take to it and our lives thereon with a certain air of settled certainty.

Thoreau‘s brilliant thoughts on ‘living deliberately’ can bring a thought or two. We need seek out the unfamiliar and make new homes. For it is in the balance between the ‘wild’ and ‘cautious’ that new bearings must get taken. These often lead us to tearing down old ideas, learning anew and building new ones. Not only are homes built on the ground around us, but also what we structure our minds with. Perhaps, that makes all the difference.

A few days ago, I had a conversation with my brother. About home. Our HOME. We were sitting in a foreign land and talking. We are both migrants with stickers and seals in our passports that ease our entries and exits from places we now call ‘home’. We are migrants too, of a luckier kind. Our migrations forcing upon us a need to reinvent ourselves, renew our relationships and take new bearing. That it hasn’t been easy, is a story that will remain silent. But what retains eloquence is the idea that the HOME that dad built, remains our personal centre of reference.

It connects us back, I realise, not only to what dad and mom put into the building but what they put into us. While the building gave a dimension of physical space and comfort, the real giving was in the treasure trove of moments they have left in us to cherish. It is ironical that building stands in silence, for it has got us sing new songs in faraway lands.

The home’s essence lies in what we put inside it. The care with which we load its beams with strength walls with colour tell stories about the hopes we have for our future. Our children’s future comes from the moments we fill their lives with. The time that we take to talk to them and be with them. It constructs a sense of identity and gives us an inner resilience to build all over again with a sense of imagination and hope. Hopes from which new homes and new futures can get created.

Hopes that can cause us to honour this space with the title of HOME!

grooves

I continue gazing through the glass window of Heathrow. Another flight lands and taxis away. So there, if you aks me ‘so where’s home’, I have this blogpost as an answer for you.

How wonderful would it be to sit down and go on a long memory ride to hear your stories of pillars, beams, lessons and moments.  I will buy you a coffee and spend a few hours with an inviting ear and a careful presence. Perhaps you will open to me, the grooves of your memory lines and the tenor of your dreams. And through the images of your HOME, I will see a little bit of your soul.

When even a bit of the soul is worn on the sleeve, dots connect and new skies become visible for everyone around. Of course, new skies make old clouds irrelevant.

Coffee anyone?

Written after viewing TATA Tiscon steel bars being made at the TATA Steel plant in Jamshedpur as part of the #buildingblogsofjoy campaign. Arresting sights & sounds of iron ore morphing into steel rods and some smelting conversations with people who exquisitely choreograph this, makes me think of HOME. What it takes to build a house and the stuff that makes it a HOME.   Part of a blogger group, put together by www.blogadda.com. Do read the posts from others for a different take. They are listed here. Vivek Patwardhan, Lakshmi Sharath, Shruti Garodia, Shoma Abhyankar, Vamshi Krishna,  Sammya Brata